We respect your privacy. Callouts like this are a summary of our privacy policy and contain the most important and relevant points for you. Please read the full privacy policy because it applies to you.
Our website address is: www.mdriveauto.co.za.
1. Introduction
Welcome to our privacy policy. We respect your privacy and take the protection of personal information very seriously. We understand that your trust is our most important asset.
MDrive Auto is owned and operated by ——.
- Company registration number: ——-
- Registered address:———–
To provide you with our full range of MDrive Auto products and services we need to collect and process certain information about you.
The purpose of this policy is to describe the way that we collect, store, use, and protect information that can be associated with you or another specific natural or juristic person and can be used to identify you or that person (personal information).
The purpose of this policy is to describe the way that we handle your personal information.
2. Audience
This policy applies to you if you are:
anyone contacting us by phone, SMS, email, in letters and other correspondence, and in person.
- a visitor to our website, mobile site, applications (“apps”) or
- a customer who has ordered a product or requested a service that we provide or
- a trade dealership making use of our services or
This policy applies to you under certain circumstances.
3. Personal information
Personal information includes:
- certain information that we collect automatically when you visit our website;
- certain information collected on registration (see below);
- certain information collected on submission; and
- optional information that you provide to us voluntarily (see below);
but excludes:
information that you have provided voluntarily in an open, public environment or forum including any blog, chat room, community, classifieds, or discussion board (because the information has been disclosed in a public forum, it is no longer confidential and does not constitute personal information subject to protection under this policy).
information that has been made anonymous so that it does not identify a specific person;
permanently de-identified information that does not relate or cannot be traced back to you specifically;
non-personal statistical information collected and compiled by us; and
Personal information includes information we collect (i) automatically when you visit our website, (ii) on registration, (iii) on submission, and (iv) from you voluntarily. It excludes (i) anonymous, (ii) de-identified, (iii) non-personal statistical, and (iv) public information.
3.1 Common examples
Common examples of the types of personal information which we may collect and process include:
contact information – such as your phone number and email address;
identifying information – such as your first name and last name;
4. Acceptance
4.1 Acceptance required
You acknowledge and accept all the terms of this policy when accessing the website to order a product or request our services.
If you do not agree with anything in this policy, then you may not access the website and order a product or request our services.
You may not order our products or request our services if you do not accept this policy.
4.2 Legal capacity
You may not access our website or order a product or request our services if you are younger than 18 years old or do not have legal capacity to conclude legally binding contracts.
4.3 Deemed acceptance
By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.
4.4 Your obligations
You may only send us your own personal information or the information of another data subject where you have their permission to do so.
5. Changes
We reserve the right to change the terms of this policy at any time. All changes to this policy will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of this policy.
If you do not agree with the changes, then you must stop using the website and our products or services. If you continue to use the website or our products or services following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted those updated terms.
6. Collection
6.1 Purposes for collection
We may use or process any product or services information, or optional information that you provide to us for the purposes indicated in this privacy policy. Processing includes gathering your personal information, disclosing it, and combining it with other personal information. We generally collect and process your personal information for various purposes, including
- products or services purposes – such as collecting orders or requests for and providing our products or services;
- marketing purposes – such as pursuing lawful related marketing activities;
- business purposes – such as business intelligence and analytics, product improvement, internal audit, accounting, business planning, and joint ventures, disposals of business, or other proposed and actual transactions; and
- legal purposes – such as handling claims, complying with regulations, or pursuing good governance.
We may use any of your personal information that you provide to us for the purposes indicated in this privacy policy.
6.2 On registration
Once you register on our website to create an account, you will no longer be anonymous to us. You will need to provide certain personal information when you register on our website.
This personal information will include:
- your first name and surname;
- your email address;
- your telephone number;
- your province, city and suburb;
- your password.
If you register using your Google account, Facebook account, or Apple ID, we may collect certain information subject to your privacy settings. Please refer to the relevant provider’s privacy policy for further information.
We will use this personal information to fulfill your account, provide additional services and information to you as we reasonably think appropriate as well as gather feedback on our services. Examples of additional services and information include newsletters and email alerts. If you wish to opt out of our newsletters or email alerts you can do so by clicking on the unsubscribe link at the bottom of the emails.
We use your province, city and suburb information to provide the location of the vehicle you list within our database; this allows potential buyers to locate vehicles for sale within a set radius of their chosen location.
If you are a trade dealership you will need to provide us with the following personal information:
- the name of your dealership
- the contact telephone number of your dealership
- the contact email address of your dealership
- the physical address of your dealership
- the first name and surname of all users of your dealership account;
- the email addresses of all such users;
- the telephone numbers of such users;
- password.
We will use this information to fulfill your dealership account, enable you to manage your listings and enable sales leads to be sent to you.
We collect certain information on registration, when you register on our website.
6.3 Communicating with us
When you communicate with us through our customer service channel, you may be requested to provide personal information to us such as your name, email address and contact details. We will use this in order to help resolve your query or complaint. All telephone calls to our customer service are recorded.
We collect certain information when you order a product or request our services from us.